This website uses cookies to ensure you get the best experience.

H&CO and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, that is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor
H&CO career site
Customer Support/ Call Center · Bogota

Insurance Bilingual Agents

Our client, a leader in the insurance field, is looking for Bilingual Agents to join their Assistance Department.

If you have customer service experience and an advanced English level (B2 or higher), this is an excellent opportunity to be part of the team that supports travelers around the world.

Main Responsibilities

  • Inform passengers about the resolution of their assistance and service status.
  • Record and update case documentation in the system.
  • Consult with the medical team regarding requested procedures.

Requirements

  • High school, technical, technological, or professional degree
  • At least 1 year of experience in similar roles
  • Customer service background
  • Advanced English (B2) – mandatory

Conditions

  • Base salary: $2,850,000 COP
  • 35 hours per week
  • Two Days Off
  • Performance bonus: up to 7.2%
  • Cabify coverage on Sundays and holidays (6:00 a.m.–10:00 p.m.)
  • 100% company-covered health insurance
  • Meal allowance: approx. $140,000 COP
  • Wellness activities focused on employee well-being

Work Modality

  • 5 workdays / 2 days off
  • Location: Bogotá (T Zone)
  • Full-time

Department
Customer Support/ Call Center
Locations
Bogota
Employment type
Full-time
Customer Support/ Call Center · Bogota

Insurance Bilingual Agents

Loading application form

Already working at H&CO?

Let’s recruit together and find your next colleague.

@hco.com